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Ice Storm and Ice Dam Water Damage in Broken Arrow

Cleanup and drying after freezing rain, ice at the eaves, limb damage to a roof, or pipes freezing in a house that lost its heat.

  • Phones answered 24/7
  • Freeze breaks, storm water, creek flooding
  • Estimate approved before work
  • Moisture readings documented

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Ice Storm Damage

Ice Storm and Ice Dam Water Damage: what it covers

Quick answer

Ice storm water damage is what freezing rain leaves once it melts: water backed up at the eaves, roofs punctured by falling limbs, and pipes that froze while the power was out. Broken Arrow Water Damage Restoration answers its lines 24/7 and dispatches a crew as soon as one is available to extract and dry.

Ice Storm and Ice Dam Water Damage illustration for Broken Arrow, OK, with the river and a creek in the background

An ice storm does its damage twice. The first round is weight: half an inch of ice on a limb, a gutter or a roof edge is a load those things were not built to hold. The second round is water, when it melts and finds whatever the weight opened up. Most calls after an icing event come on the warm day that follows, not during the storm.

The most dangerous combination here is ice plus an outage, because a house without heat freezes from the outside walls inward and several pipe runs can fail at once. If your power is out and the forecast is below freezing, close the house main and drain pressure from a low tap. A dry house is an inconvenience; a house that thaws with four splits in it is a restoration job.

Crews handle extraction, removal of material that cannot be dried, and drying to measured targets. Roof repair, gutter work, tree removal and plumbing repair are separate trades, and drying is arranged around them so nothing is opened twice. Call (833) 490-5225 and say whether the water is still coming in, because a roof that is open to the weather needs covering before anything else is useful.

Service area
Broken Arrow & Tulsa County
Availability
Phones answered 24/7, emergencies first
Warning signs

Signs you need ice storm and ice dam water damage

Do not go onto an iced roof, and do not chip or hammer at ice in a gutter or at an eave. Stay well clear of downed limbs and anything resting on a power line, and assume any fallen line is live. Run generators outdoors, away from windows, doors and vents, and never in a garage or a breezeway: carbon monoxide is the biggest killer in the days after an ice storm. Keep out from under a sagging ceiling and put a container under the drip rather than piercing the bulge. If water has reached outlets, a furnace or the panel, leave the room and call from somewhere dry.

  • A stain spreading across a ceiling on the warm day after an icing event
  • Water running down the inside of an exterior wall below the roof line
  • Icicles and a thick ridge of ice sitting along the gutter or the eave
  • A gutter pulled away from the fascia, or a downspout torn loose
  • A broken limb lying on the roof, or shingles and decking visibly punched through
  • Damp, matted attic insulation under the eaves, or frost on the underside of the decking
  • Several fixtures dead at once after the heat has been off for hours
  • A wet patch at the top of a wall that dries and reappears with each thaw
Options

Types and options for ice storm and ice dam water damage

Freezing rain and the weight it leaves

October 2020 is the clearest local record. National Weather Service storm data put freezing rain across northern and western Tulsa County, with a quarter to half an inch of ice accumulating in Osage, Pawnee and Creek counties, and more than 300,000 Oklahoma customers lost power statewide. No Broken Arrow outage count was found in the sources we read, so none is claimed here. What that event showed is that an icing storm in this region can arrive as early as October, before most households have thought about winter at all.

Ice at the eaves and water backing up under shingles

An ice dam forms when heat escaping through the ceiling melts snow or ice on the upper roof, the meltwater runs down to the cold eave and refreezes there, and the ridge of ice that builds up holds the next lot of water on the roof. Water standing on a roof finds its way under shingles and into the decking, the attic insulation and the top of the wall. It is less of a routine problem here than in the snow belt, but a few days of ice on a poorly insulated roof is all the mechanism needs.

Limb strikes and a roof opened to the weather

Ice loads branches until they fail, and a limb coming through decking leaves a hole that takes water for as long as the weather lasts. The water-damage side of that is extraction, removing wet insulation and ceiling board, and drying the framing and decking once the opening is covered. Tree work and roof repair are separate trades, and the roof leak water damage page covers what a roof opening does to the rooms below it.

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If it's an emergency, call now. For non-urgent ice storm and ice dam water damage, send the form and we'll call you back.

Does Broken Arrow really get ice storms?

Yes, and the regional record shows they can come early. National Weather Service storm data for October 2020 recorded freezing rain across northern and western Tulsa County, with a quarter to half an inch of ice measured in Osage, Pawnee and Creek counties and more than 300,000 Oklahoma customers losing power statewide during that event.

That is a regional picture rather than a street-level one, and we found no source giving a Broken Arrow outage count for that storm, so this page gives none. The useful takeaway is seasonal: a Green Country icing event does not wait for January, and a household that has not yet disconnected hose pipes or checked the heat can be caught out in autumn.

The rest of the winter picture is steadier. Tulsa normals put January's average low at 28.0 F with about 21.5 days at or below freezing, and roughly 71.9 freezing days across the year. Freezing rain needs a specific profile of warm air over cold ground, which is why icing events are occasional while plain freezes are routine.

What should I do while the power is out and it is below freezing?

Close the house main and open a low tap to drop the pressure, so a pipe that splits releases almost nothing. Keep interior doors open so what heat remains circulates, open cabinets under sinks on outside walls, and put the main back on only once the heat is running again and you can watch for leaks.

Run any generator outdoors and well away from windows and doors, never in a garage, a breezeway or a crawl space. Carbon monoxide after an ice storm kills more people in this region than the water damage does, and it does so in houses that looked safe.

If you are leaving the house, do not simply turn the thermostat down and go. Either keep it at a setting that protects the plumbing or have the system drained properly, because an empty unheated house through a multi-day freeze is the scenario behind the largest losses this trade sees. The frozen pipe thaw damage page covers what happens next.

How do I know whether the water came from the roof or from a pipe?

Timing and temperature give it away. Roof water arrives while ice is melting and tends to stop when the roof is clear; a split pipe keeps delivering as long as the supply is on, and it does not care whether the sun is out. Closing the main for an hour and watching the stain settles most cases.

A technician reads it from the moisture pattern. Water from a roof wets insulation and the top plate first and runs down the wall cavity; water from a supply line in a wall tends to show a vertical wet stripe with a wider wet zone at the bottom, where it pooled on the plate.

It matters because the two have different repairs behind them and are often treated differently in a claim. Nobody on site can tell you how an insurer will read it, which is why the drying log and the photographs you are handed at the end are worth keeping.

What moves the price of ice storm cleanup?

How long the building was open to the weather, how many rooms the water reached, how much insulation, ceiling board and drywall has to come out, whether anything froze and split, and how many days of drying it takes. No figure is quoted over the phone and your estimate is confirmed on site before work starts.

A single eave leak found quickly is usually a localised job. The same storm that opens a roof and freezes three pipe runs in an unheated house is several jobs at once, and the second half of that only appears when the power comes back. Attic insulation is the quiet cost driver, because wet batts are removed rather than dried and they cover a large area.

Roofing, gutters, tree work and plumbing repairs are separate quotes from separate trades. Our water damage restoration cost guide sets out every factor that moves the restoration side, with no borrowed figures in it.

Can an ice dam be prevented?

Largely, by keeping the roof deck cold: adequate attic insulation, sealed ceiling penetrations and working soffit and ridge ventilation. An ice dam is a heat-loss symptom before it is a weather one, which is why two neighbouring houses under the same ice can behave completely differently.

Clear gutters help, because a blocked gutter holds water at the eave where it freezes first, and a gutter already full of ice has no capacity when the thaw begins. Autumn is the time for that, not the morning after freezing rain.

Do not climb onto an iced roof to chip at a dam, and do not take a hammer to the eave. Falls and broken shingles are the usual outcome, and the shingle damage then leaks all spring. If ice is already backing water into the house, call rather than climb.

Our process

How our ice storm and ice dam water damage visit works

  1. Stop the water coming in

    If the roof is open, covering it comes before drying, because equipment cannot dry a building that is still taking on water. On the call you are asked whether water is actively entering, whether the power is on, and whether any ceiling is sagging. Someone is sent out as soon as a crew comes free.

  2. Check heat, power and the plumbing

    After an outage the question is not only where the water is but whether anything froze. Fixtures are checked for flow, the unheated runs are traced, and the house main is closed if a split is suspected. A ceiling holding water is opened deliberately rather than left to come down on its own.

  3. Extract and strip the wet layers

    Standing water and wet carpet pad come out, saturated attic insulation is bagged and removed, and wet drywall and ceiling board that cannot be dried are cut out above the waterline. Insulation matters most here: wet batts in an eave hold water against the decking and the top plate.

  4. Dry a building in cold weather

    Cold outside air is dry, which helps once the house is warm and closed. Air movers are placed into open ceiling and wall cavities and dehumidifiers run on the room, not the outdoors. Where the attic is the wet space, equipment is set there and the ceiling plane treated as the boundary to dry across.

  5. Measure, finish, hand over the record

    Framing, decking and remaining material are read at fixed points each visit against unaffected areas until the numbers match. Roofing, gutters, insulation, ceiling and paint work are quoted separately once the structure is dry, and you keep the drying log and photographs.

Tulsa County

Why ice storm and ice dam water damage is different in Tulsa metro

Winter here is not the main water-damage season, but it produces the worst single days. October 2020 showed that freezing rain can arrive in the Tulsa area before Halloween, and the February 2021 cold snap showed what several consecutive hard days do to a water system: the City of Tulsa reported 254 broken lines in one update, then 430 mainline breaks and about 1,000 private-line breaks, mostly cast-iron mains, with more than 1,700 customers without water at the peak. Broken Arrow lent Tulsa as many as four crews. These are two separate events with two separate causes, and nothing connects them beyond the season.

Most of Broken Arrow's housing is late-century, with a listings aggregator putting the median year built across roughly 27,700 properties near 1987 as a general pattern. Attic insulation depth and soffit ventilation in that stock vary house by house, which is exactly what decides whether a roof deck stays cold enough to shed ice rather than melt it from underneath. It is a house-level question, not a city-level one.

Ice brings trees down, and Green Country is wooded. Falling limbs take service drops and gutters with them, which is how an icing event turns into a power cut and a frozen house in the same night. If your street loses power in freezing weather, treat the plumbing as the next thing to protect rather than waiting to see what happens at the thaw.

Related

Frozen Pipe Thaw Damage

Extraction and drying after a pipe that split during a freeze releases water as the ice in it melts.

Roof Leak Water Damage

Interior cleanup and drying after a roof leak, from the attic cavity down to the ceiling, walls and flooring below.

Storm Damage Water Restoration

Covering the opening, pulling the water out and drying attics, ceilings and walls after hail, wind and wind-driven rain.

Ceiling Water Damage Repair

Relieving a loaded ceiling safely, drying the cavity above it, and putting board, texture and paint back once readings clear.

FAQ

Ice Storm and Ice Dam Water Damage FAQs

The ice has melted and the ceiling stain has stopped growing. Do I still need anyone?

Probably, because the stain is the last thing to appear and the first thing to stop. Water that came through a roof wets attic insulation, the top plate and the ceiling board above the stain, and those hold moisture for a long time in cold weather. A set of readings compared against an unaffected area answers it in minutes and costs you nothing to ask for.

Can wet attic insulation be dried in place?

Rarely, and it is usually not worth the attempt. Soaked batts compress, lose their R-value and hold water against the decking and the ceiling plane, which keeps the wood wet and encourages mold. They are removed and bagged, and replacement is quoted as repair work once the structure reads dry. Blown insulation that has matted and slumped is in the same position.

My power was out for two days in a freeze. What should I check first?

Run every fixture in the house, including the outdoor taps and the laundry, and listen for water inside walls once the supply is back on. Then look at ceilings, the bottoms of exterior walls and the garage. If a fixture is dead, leave the main closed and treat it as a split until a plumber has looked at it.

A limb put a hole in my roof. Who covers that before it can be dried?

A roofer, and in the meantime an emergency cover. Drying equipment achieves nothing in a building that is still taking on water, so covering the opening comes first. Oklahoma's Construction Industries Board registers roofing contractors, so ask for the registration and check it at cib.ok.gov before anyone starts work on your roof.

Is ice damage treated the same way as storm damage in spring?

The drying is similar; the sequence is not. A spring storm does its damage in minutes and the water is there when you find it, while an icing event damages the building first and delivers the water a day or two later, often with the power off in between. That gap is the one chance to close the main, and most households miss it.

How fast can a crew get out during an ice storm?

The phone is answered at any hour, and a crew leaves as soon as one is clear. No arrival time is promised, and roads during an icing event are the limiting factor as much as crew numbers. Covering an opening, closing the main and getting standing water off the floor are the three things that most limit the damage while you wait.

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